At NKH Technology Services, we aim to supply reliable GPS trackers, dashcams, smart electronic locks, accessories, and related technology services. Please review this Return and Refund Policy before placing an order.
Customers should inspect products immediately after delivery. If an item is damaged, defective, incomplete, or different from the confirmed order, contact us within seven calendar days of delivery. Share the order or invoice number, photographs or videos of the product, packaging, and a clear description of the issue. After verification, we may arrange troubleshooting, replacement, repair, or a refund, depending on the product condition and applicable warranty.
Returns requested for a change of mind may be accepted only when the product is unused, uninstalled, unregistered, undamaged, and returned in its original packaging with all accessories, manuals, seals, and invoice. Approval must be obtained before sending any item back. Return shipping charges for change-of-mind requests will normally be paid by the customer.
Products that have been installed, physically damaged, tampered with, modified, misused, exposed to an unsuitable power supply, or repaired by an unauthorised person are not eligible for return. SIM charges, software subscriptions, platform activation fees, installation charges, customised products, and services already completed are generally non-refundable.
Approved refunds will be processed through the original payment method after the returned product is received and inspected. Banking or payment-provider processing times may apply. Shipping, installation, activation, and handling charges may be deducted where appropriate.
Order cancellations are possible only before dispatch, activation, customisation, or installation scheduling. Once these activities begin, cancellation charges may apply.
Nothing in this policy limits any rights or remedies available to customers under applicable Indian consumer law.
For return, replacement, cancellation, or refund assistance, contact NKH Technology Services at nkhtechnologyservices@gmail.com or +91 95052 30523. Please include your invoice number and complete issue details for faster support.
